WE'RE ALL TO BLAME: The Fire Service's Accountability Problem
I was driving to work this morning, listening to some Sum 41 and rocking out like I usually do when one of my favorite songs, We're All to Blame, came on. I've probably listened to this song hundreds of times over the years, but for whatever reason, this morning it got me thinking. Not necessarily about the meaning behind the song itself, but about how the title alone could describe one of the biggest problems facing today's fire service.
We're all to blame.
Think about that for a minute.
How often do we hear senior firefighters complain about the younger generation? They're lazy. They don't want to train. They don't take initiative. They don't know the job like we did. They spend too much time on their phones, they don't understand tradition, and they expect everything to be handed to them.
Now, how often do we hear younger firefighters complain about the senior members? They don't teach us anything. They won't let us do anything. They refuse to accept change. They're stuck in their ways, and every time we try to do something differently, we're told that's not how things are done around here.
Sound familiar?
The unfortunate reality is that both sides probably have some legitimate complaints. But here's the part nobody wants to hear.
We're all to blame.
The Senior Members: Experience Means Nothing If You Don't Share It
Let's start with the senior firefighters.
You've spent 15, 20, maybe even 30 years in the fire service. You've seen things, experienced things, and learned lessons that no textbook or PowerPoint presentation could ever teach. You've made mistakes, you've had successes, and you've developed an understanding of the job that only comes with time.
That's something to be proud of.
But what good is all that experience if you're unwilling to pass it along?
You can't sit around the firehouse complaining that the younger members don't know anything if you've never made an effort to teach them. You can't criticize a firefighter for not knowing how to operate a piece of equipment if nobody has ever taken the time to show them. And you certainly can't complain about the next generation of leadership if you've spent your entire career refusing to develop the people who will eventually replace you.
Somewhere along the way, we've developed this mentality that younger firefighters need to earn the right to be taught. That they need to prove themselves before senior members will invest time in them.
Now, don't misunderstand me. Respect needs to be earned, and effort absolutely matters. But teaching the next generation shouldn't be viewed as some kind of reward.
It's part of your responsibility as a senior firefighter.
You don't have to be an officer or a certified instructor to be a mentor. Sometimes it's as simple as grabbing a younger member and showing them something you've learned over the years. Maybe it's a trick for forcing a door, a better way to stretch a line, or something as simple as explaining why we do things a certain way.
And while we're at it, stop confusing experience with always being right. Just because you've been doing something for 25 years doesn't mean there isn't a better way to do it today.
Experience should make you a resource, not an obstacle.
The Younger Members: Nobody Is Going to Hand You the Job
Now, before the younger firefighters start nodding their heads in agreement, don't get too comfortable.
You're not getting off the hook either.
There's another side to this problem, and it's something I've witnessed throughout my own career as a firefighter and dispatcher.
We have younger firefighters who want responsibility, want to be trusted, and want to be treated like experienced members, but aren't always willing to put in the work necessary to get there.
They complain that nobody teaches them, but when training opportunities are available, where are they?
They complain that nobody gives them responsibility, but when something needs to be done around the firehouse, are they stepping up?
They want to ride the front seat, operate the nozzle, throw ladders, and eventually become officers. That's great. That's exactly the enthusiasm we should want to see.
But what are you doing to prepare yourself for those opportunities?
Are you studying your apparatus? Are you learning your district? Are you asking questions? Are you showing up for drills? Are you taking the initiative to become a better firefighter?
Or are you waiting for someone to come along and do all of that for you?
Here's something I firmly believe.
Nobody should have to beg you to become better at a job you volunteered or signed up to do.
Yes, senior members have a responsibility to teach. But younger members have an equally important responsibility to want to learn.
You can't expect someone to invest their time and energy into developing you if you're unwilling to invest that same effort into yourself.
And here's another thing. Just because a senior firefighter corrects you doesn't mean they're attacking you. Sometimes criticism is exactly what you need to hear. Not every correction is personal, and not every disagreement is someone trying to hold you back.
Learn to accept constructive criticism. Ask questions. Take initiative. Show people that you're serious about the job.
Nobody expects you to know everything.
But they should expect you to make an effort.
Officers: We're Not Innocent Either
Now let's talk about the officers, because we're certainly not exempt from this conversation.
In fact, I'd argue that we carry an even greater responsibility.
As officers, we set the tone for our departments. We establish expectations, influence attitudes, and ultimately help determine what kind of culture exists within our firehouses.
Yet how often do we allow the divide between senior and younger members to continue because we don't want to have uncomfortable conversations?
We hear senior members complaining about younger firefighters, and rather than addressing the problem, we agree with them.
We hear younger members complaining about the senior firefighters, and rather than bringing everyone together, we allow the frustration to grow.
Sometimes we even contribute to the problem ourselves.
We complain about a lack of training but don't develop meaningful training opportunities. We criticize members for not stepping up but fail to give them opportunities to develop. We talk about accountability but hesitate to hold people accountable because we don't want to upset anyone.
Then we wonder why morale is suffering.
Leadership isn't about choosing sides. It's about setting a standard and making sure everyone is working toward it.
That means holding the 25-year veteran accountable just as quickly as the firefighter with 25 days on the job.
It means recognizing when a young firefighter is putting in the effort and giving them opportunities to grow.
It also means having the courage to tell a senior member that their attitude is becoming detrimental to the department.
We cannot expect a healthy firehouse culture if we're unwilling to address the behaviors that are destroying it.
Somewhere Along the Way, We Forgot We're on the Same Team
This might be the most frustrating part of the entire conversation.
We're all supposed to be working toward the same goal.
Whether you've been in the fire service for six months or 30 years, our responsibility is the same: prepare ourselves to provide the best possible service to the people who depend on us.
Yet we spend an unbelievable amount of time pointing fingers at one another.
The older generation thinks the younger generation is ruining the fire service.
The younger generation thinks the older generation is holding it back.
The officers blame the membership.
The membership blames the officers.
And round and round we go.
Meanwhile, the fire service continues to move forward, whether we're prepared for it or not.
The fires aren't going to stop burning because we can't get along. The people trapped inside a building don't care how long you've been a member or what generation you belong to. They don't care about your firehouse politics, your disagreements, or who thinks they're right.
They expect competent firefighters to show up and do their jobs.
And quite frankly, that's exactly what they deserve.
Imagine what we could accomplish if we spent half as much energy developing one another as we do complaining about one another.
Imagine a firehouse where the senior firefighters actively mentored the younger members, and those younger members showed up eager to learn.
Imagine officers who encouraged that relationship, held everyone accountable, and created an environment where people actually wanted to improve.
That's the kind of firehouse we should all be striving to build.
Accountability Starts With the Person in the Mirror
I've spent more than two decades in the fire service, and I've been fortunate enough to serve in several different leadership positions. I've worked alongside some incredible firefighters, learned from some outstanding mentors, and made plenty of mistakes of my own.
And I can tell you that I'm certainly not innocent when it comes to some of the things I've discussed here.
There have been times when I could have been a better mentor. Times when I could have communicated more effectively. Times when I could have handled a situation differently or taken more initiative myself.
That's part of being human.
But the difference comes when we're willing to recognize those shortcomings and do something about them.
It's easy to point across the apparatus floor and explain everything someone else is doing wrong.
It's a lot harder to look in the mirror and acknowledge where we might be contributing to the problem.
Maybe you're a senior firefighter who needs to spend more time teaching and less time complaining.
Maybe you're a younger firefighter who needs to stop waiting for opportunities and start creating them.
Maybe you're an officer who needs to stop avoiding difficult conversations and start establishing meaningful expectations.
Whatever your position, whatever your rank, and however many years you've been doing this job, there's probably something you could be doing better.
And that's okay, provided you're willing to acknowledge it and make an effort to improve.
We're All to Blame, but We Can All Be Part of the Solution
As I continued driving to work this morning, I kept thinking about how perfectly that song title describes the situation.
We're All to Blame.
Not the senior members.
Not the younger generation.
Not just the officers.
All of us.
And while it's easy to focus on everything wrong with today's fire service, I still believe there's an incredible amount of good happening inside our firehouses every single day.
There are senior firefighters who genuinely care about passing along their knowledge. There are young firefighters who can't get enough of the job and are constantly looking for ways to improve. And there are officers who work tirelessly to build better departments, often without receiving much recognition for their efforts.
Those are the people we need to learn from.
But we also need to stop pretending that the problems within our departments are always somebody else's responsibility.
The fire service doesn't improve because we complain about the next generation, criticize the previous generation, or blame the people wearing different colored helmets.
It improves when we take ownership of our responsibilities, invest in one another, and hold ourselves to the same standards we expect from everyone else.
So the next time you find yourself sitting around the firehouse complaining about what somebody else isn't doing, ask yourself a simple question.
What am I doing to make this place better?
Because at the end of the day, we can keep pointing fingers at one another, or we can start working together to fix the problems.
We're all to blame.
But we're also all responsible for making it better.
