Building a Repeatable Growth Model (RGM) in the Fire Service

In firefighting, consistency saves lives. Whether it’s pulling hose, conducting a primary search, or commanding a structure fire, we rely on repeatable actions under pressure. But what about developing firefighters themselves? What about growing officers, strengthening crews, and building leadership? That’s where the Repeatable Growth Model (RGM) comes in.

An RGM for the fire service is a structured, scalable way to develop personnel, improve operations, and grow leadership—consistently and predictably across your department.

What Is an RGM in the Fire Service?

A Repeatable Growth Model is a system that ensures:

  • Firefighters grow with purpose and direction

  • Officers are built through training, mentorship, and challenge

  • The department operates with consistent expectations and standards

  • Leadership capacity increases without depending on chance

It’s about creating an environment where growth is not optional—but expected, and where success is measurable, trainable, and repeatable.

Six Pillars of a Fire Service RGM

1. Clear Standards and Expectations

The foundation of any high-performing organization is clarity. Every rank—firefighter, engineer, officer, chief—should know:

  • What’s expected

  • How success is measured

  • How they can move to the next level

This includes well-written SOPs/SOGs, job performance requirements, and task books that are actively used, not just filed away.

2. Structured Training Progression

Training should be layered, logical, and progressive:

  • Probationary firefighter: Basic tactics and crew operations

  • Senior firefighter: Advanced fireground leadership, RIT, mentoring

  • Officer candidate: Command simulations, personnel management, public interaction

Repetitive exposure to realistic scenarios builds confidence and competence.

3. Mentorship & Coaching Systems

You can’t scale growth without leaders who know how to develop others.

  • Pair new members with proven mentors

  • Train officers to give constructive feedback and act as coaches

  • Make feedback expected, not feared

A strong mentorship culture turns experience into a multiplier.

4. Leadership Pipeline

Officers shouldn’t be chosen because “it’s their turn”

Instead, develop a repeatable path to promotion, such as:

  • Formal officer academies

  • Acting officer opportunities

  • Peer leadership programs

  • Leadership simulations (e.g., tabletop, ride-alongs with command officers)

If you want better officers, build them, don’t just promote them.

5. Performance Review & Feedback Loops

Performance evaluations shouldn’t just be administrative.

They should:

  • Reinforce accountability and progress

  • Identify areas of strength and growth

  • Be backed by observable behaviors, not opinions

  • Happen consistently, not just annually

Honest feedback helps people grow. Silence does not.

6. Mission-Driven Culture

Finally, none of these works without a shared purpose.

  • Every firefighter should know the “why” behind the standards

  • Core values like service, humility, grit, and teamwork must be modeled

  • Leadership should constantly tie growth back to mission readiness and public trust

Culture eats policy for breakfast. So, build one that drives your growth forward.

Why RGM Matters for Your Department

Without a structured growth model:

  • Training is inconsistent

  • Promotions feel political

  • Morale and performance drift

  • You lose good people to stagnation or frustration

With an RGM in place:

  • Firefighters know how to grow

  • Officers are built, not guessed

  • Culture is consistent, not chaotic

  • Operational performance improves

What a Simple RGM Can Look Like

Stage

Repeatable System Example:

  1. Recruit Onboarding

    12-week academy + post-academy mentor checklist

  2. Probation Phase

    90-day evals + structured skill progression throughout first year

  3. Continuing Education

    Annual training calendar + company-level drills

  4. Officer Development

    In-house leadership school + acting officer assignments

  5. Succession Prep

    Command simulations + 360-feedback + coaching

Ready to Build an RGM for Your Fire Department?

Start small. Pick one area to standardize—probationary training, officer development, mentorship—and build from there. Growth doesn’t have to be overwhelming. It has to be repeatable.

If you're a training officer, chief, or aspiring leader, I’d be happy to help you map out your department’s version of an RGM—from templates and evaluation forms to leadership curriculum and SOPs.

Because better firefighters don’t happen by accident. They happen by design.

Until next time, work hard, stay safe & live inspired.