Burnout: Taking Care of Your Crew

Often perceived as machines or "super-humans," firefighters can always answer the call 24/7. Everyone always expects firefighters to be there but seldom thinks about the toll it may take on the firefighters. Short staffing, hectic schedules, and specific incidents all contribute to burnout. Sometimes as an officer, you must ensure your crew is at its best.

As the fire service leader, it's essential to notice when members of your crew or department are dealing with burnout. 

The typical symptoms of burnout include:

  • A negative attitude toward others.

  • A lack of engagement within the workplace.

  • Exhaustion. 

So what exactly should you be looking for? Poor nutrition, loss of interest in the job, and lack of sleep are some of the most common signs of burnout. Another sign to look for would be the job performance of an individual. Firefighters are generally good at hiding feelings, with the fear of being labeled as not "tough enough" for the job. An example is a firefighter who usually works well as a team but starts freelancing and disobeying direct orders. Burnout affects the firefighter not only physically but mentally. In the mental capacity, it may cause cloudiness to your judgment, which could lead to injury or death for not only the individual but the crew and or civilians. 

You're the officer in charge, and it is your job to ensure your firefighters remain safe both on the scene and in the firehouse. If you notice one of your crew members is going through burnout, there are ways to help. Most importantly, talk to them! As the officer, pull them aside and explain that you’re seeing a change in them. Whether it be on a personal level or on the training ground. It’s also important to  let them know they're human, and feeling burnt out is ok. One downside to this is that crew members may not be receptive to a conversation like this. It can be an uncomfortable conversation to have. During this conversation the person may shut down and almost feel as if they’re being singled out. As mentioned earlier, firefighters rarely speak up for fear of criticism. During this conversation, suggest ways to cope with burnout. Some examples may be:

  • Writing.

  • Cooking.

  • Prioritizing sleep. 

  • Creating a fitness schedule. 

Among the easiest ways is to take advantage of their time off. Take a vacation, turn their phone off, and shut down from the fire service world for a few days. Doing this will allow the firefighter to reset. After all, how can we expect our firefighters to always bring their A-game if they're not in the right frame of mind?

In the United States, 88.2% of the fire service are male. You're probably saying, "Everyone knows that" It's evident if you look at any firehouse in America. However, what's not known is that approximately 84 men a week will take their own life. 75% of all suicides are male. These statistics include more than just firefighters or first responders. However, according to the National Fallen Firefighters Foundation, the number of firefighter suicides falls between 100 & 200 annually. This proves that the "macho man" mentality of firefighters and men increases due to males not usually reaching out for assistance. Regardless, having a crew member speak up about needing help will always be challenging. 

This doesn't mean you can't help in other ways. Most firehouses I've visited have bulletin boards typically filled with information for training and upcoming events. Someone may be more inclined to utilize the info if the rest of the firehouse won't know. Training boards can be a great place in the firehouse to post different foundations and hotline numbers for firefighters seeking help. 

With hectic schedules, budget cuts that reduce staffing, and the overall amount of incidents firefighters are responding to, it's more than likely as an officer; you will encounter a firefighter going through burnout. So as you move up the ranks, make sure you're looking out for yourself and your crew. Below are a few links to different organizations where you can find help or gather more information regarding burnout. 

Work Hard - Stay Safe - Live Inspired

https://www.usfa.fema.gov/blog/ig-051922.html

https://www.nextrung.org/

https://www.codegreencampaign.org/resources/

https://www.5-alarmtaskforcecorp.org/

https://paulcombsart.com



Peaked Roof Ventilation

The Cuts

There are many types of cuts, and we will discuss a few. But the main objective is to release the heat, smoke, and toxic gasses. To do this your hole size needs to be big enough to make a difference. Unfortunately, the day of the 4x4 hole is over. This size just doesn’t release the amount of heat needed to be effective. With all the synthetics and plastics in today’s homes, and the rate of heat release these products produce, it just makes sense to make the hole larger. You may not find this in many books, but from my experience and the experience of other like-minded Firefighters I network with; we agree that at least a 4’x6’ hole is the new minimum.

There are many ways to accomplish this size and larger hole. I am a big fan of two cuts. The Louver cut and The Milwaukee cut. Each has their place. Now there are many more to consider but these are the two I am going to talk about.

THE LOUVER CUT

A two panel louvered cut on a residential roof will provide an opening that is about 4x8 foot. Starting at a high point, near the ridge and working your way across the top. Start your cut by plunging your saw into the roof, slide the saw to the left until the resistance is greater. This means you have hit the roof rafter. Now slide the saw in the same kerf cut to the right until that heavy resistance is meet again, now roll the rafter. To roll the rafter, you lift the saw out of the roof material and cut just the sheeting not the rafter. Then as you have gone over the rafter plunge the saw again until the next rafter. Continue this for process. Cut, roll the rafter, cut, roll the rafter, and cut to the rafter. This will give you about six feet in length. Now cut downward toward the soffit, about four feet. If you’re unsure how far four feet is, count rows of shingles. Each row is about six inches. That’s a foot for every two rows. Cut down eight rows. Now work your way back. Same cut and roll method. This time after you roll the rafter, stop. Reach up to the top cut, make a cut from your top cut to the bottom cut. This should be half way between the rafters. Continue working your way back to your roof ladder. Make the last vertical cut and now wait for the word to open up. Punch through with your six-foot hook, the roof material will “louver” on the rafter.

After the cut is made do not forget to punch through the ceiling material to allow for proper ventilation. As soon as the cut has been made, firefighters should evacuate the roof as quickly and as safely as possible.

THE MILWAUKEE CUT

The Milwaukee cut is a great cut that catches all aspects of your roof. It runs from the peak to the soffits. It is usually around four feet wide. To start the cut is just like the start of your louver cut. The only thing I would add is an inspection cut at the top left and right. This becomes important when you are ready to pull the material from the cut. As this allows you to get the hook into the material and pull. I should add that it can be done with a rotary saw as well as a chain saw.

This cut is labor intensive. It can be done with two Firefighters but 3 is optimal. You will need two roof ladders, one on each side of your cut. How you accomplish this cut is up to you. Meaning that you can run two saws or one. But I like the old adage that two is better than one.

Either way, after making your cut across the top and then making your inspection hole, continue the vertical cut all the way to the soffit on both sides.

Climb back to the peak and begin pulling the material from the cut. Again punch through the ceiling material.

The advantage to this cut is in a lot of New England homes there are many voids in the roof area. Especially in Cape Cod style homes. With the attic space above and the knee walls all open this allows you to properly vent the whole structure

SAFETY CONSIDERATIONS

Pitched roof ventilation can be one of the most hazards operations on the fireground, yet it is one of the most important assignments.

There are numerous things to consider when working on a roof. Number 1 the fire is under you! Sounding the roof is a must, know and understand the sound of a solid and a spongy roof. Know that in older homes the ridge and valleys are usually the strongest, but still sounding is a must.

Use a roof ladder whenever you can. Yes you can walk a pitch of 6/12 or less but err on the side of caution. If you cannot see, meaning heavy smoke conditions, then get on your knees. When you have an SCBA on you have balance issues, add a pitched roof and low to no visibility, this could be a bad combination. Always try to work your way back to your roof ladder. This may not be able to be done 100% of the time but do it as much as you can. Know the signs of a bad roof. Bubbling shingles, smoke slithering from under shingles or through metal roofing. Any sags in the roof or in between the rafters. Understand building construction, especially roof construction. Understand what types of roofing material is on the roof, how many layers of shingles and sheeting material. If you are unaware of the construction type, then cut inspection holes. This may save you some time and may even save your life.

Mother nature is always messing with us. From snow to sleet to freezing rain. Be aware of these conditions and take appropriate actions. Use of a roof ladder even on a low pitch is a good start. Some type of striking tool, should already be in your tool selection, to break away the ice, maybe add a shovel as well.

Get out in your community and see what’s out there! Because you don’t know what you don’t know!

For more, check out Ryan Johnston and MAINE-IAC Training. www.maineiactraining.org

Follow Ryan on Instagram @maineiactraining

Benefits of Stretching

Unlike athletes firefighters and other first responders don't know when "game time" will be. It could be at 7am or it could be at 11pm but in any case we need to ensure we are at our best when the alarm goes off. As we know, we cannot predict when runs will come in and when they won't but preparation of our bodies before and during shift is just as equally as important as preparing our gear, tools and apparatus. Further, being able to wind down after runs is just as important as preparing for the shift and the potential call volume. This will help prepare the mind and body for work.

So where am I going with this?

I'm going with a focus on stretching. That's right. Stretching.

Stretching, even a short routine, added to your daily routine is a great benefit for overall health and wellness and pays off large dividends. It could be used as a pre-workout or a post-workout routine or both. Stretching can help unwind and release tension after a hectic day or even a long duration run as well as assist in increasing energy levels.

Here are some health benefits to stretching that help can keep you on the path for a long shift in the firehouse and overall better health.

1. Improves flexibility and agility which is important for all firefighters
2. Helps keep a decreased resting heart rate. A health heart is vital for all firefighters
3. Increases the circulation of blood and oxygen to the muscles
4. Helps remove waste from tissues such as lactic acid which is built up during intense exercise. Sometimes causing painful, sore muscles.
5. Helps prevent injuries
6. Increases overall mood and well-being.

Stretching at its best could be used a form of exercise for the body and mind. Keep in mind to only stretch as far as your current level of flexibility and over time the range of motion will gradually increase.

6 Stretches to do everyday to help improve flexibility, blood circulating, oxygen levels, relieve stress and tension. Do all 6, three times for 15-30 seconds each.

  1. Quadricep stretch

  2. Hamstring stretch

  3. Calf raise

  4. Spinal twist

  5. Kneeling hip-flexor

  6. Chest opener

Always remember, before beginning any type of exercise program to consult with your primary physician first.

Side note: As per the 2018 NFPA Journal on firefighter injuries, there was an estimated 58K plus injuries estimated in 2018 and also the lowest since the NFPA has been analyzing this data in 1981. In this report it was noted that the major type of injury during fire ground operations were strains and sprains, which accounted for 38% of all injuries while it accounted for 59% of all non-fire ground injuries.

Until next time; work hard, stay safe & live inspired.


Solar Panels: A New Addition to Today’s Fire Service Enemy

In a 24 hour period the sun produces enough energy to supply our planet for over four years. That’s 1,460 days of solar energy the planet received in just 24 hours. Solar energy is everywhere and the advancements in it are growing and for many reasons. It's renewable, pollution free and cuts costs of other energy sources. What's this mean for firefighters? Well it means a lot. Solar panels are popping up all over buildings and on plots of land like never before. We're noticing this by a simple placard found on the commercial structures that are now using solar energy with the letters "PV" on it. 

 “PV" which stands for photovoltaic is the method of converting solar energy into direct current electricity (DC) using semiconducting materials that exhibit the "photovoltaic effect". The "P" which stands for photo (light) and the "V" which stands for voltaic (electricity), this of which it bears its name. The PV effect is the creation of voltage or electric current in a material when exposed to light. 

In today's society, solar panels are everywhere just like truss construction is everywhere. Thus creating a need for firefighters to be aware of the dangers and understand how to attack fires with PV systems. 

For firefighters to be safe and operate efficiently on the fireground, there are a few critical steps we must take to ensure the solar panels are accounted for and in check. Do not begin fire suppression until these first 2 steps have been completed.

  • 360 Size-up: This is a no-brainer. By performing a 360 size-up upon arrival, firefighters are able to possibly locate the panels or the energy storage system (ESS) if the panels are on the roof or an area without access to at the time. Most of the time depending on jurisdictional building codes, the ESS panels are located on the exterior of the structure normally near the utilities, the garage or the basement, should the structure have one.

  • Treat this as an electrical fire and turn off the systems starting with the utility grid. The main breaker box will activate the backup battery and run the risk of electrical shock to interior firefighters in the structure. If the battery is located in a confined space in the structure and exposed to heat above 150 degrees Fahrenheit, it is imperative that ventilation of that space begins.

Once the size-up has taken place with the panels and/or ESS located along with fire suppression taking place, ventilations needs to begin. However, firefighters and command need to understand that if the panels are located on the roof and are burning, there is a potential for collapse based on the volume of fire around the panels and on the roof. 

 When performing ventilation, especially vertical ventilation, firefighters must recognize that electricity is being produced by the panels 24 hours a day. 

  • Once these steps have taken place, fire suppression can now continue. As a safety precaution, firefighters should try and extinguish the fire at a minimum of 20 feet away when using a straight stream or a minimum of 5 feet when using a fog pattern.

  • After the fire has been knocked, overhaul can begin - carefully.

Panel safety

Firefighters should be careful not to touch any of the panels in case of any damage done to them during the fire. Instead, firefighters should cover the panels with canvas tarps, especially at night due to no sunlight exposure to them. The reason panels should be covered during night operations is due to the wires running through the conduit to the charge controller or inverter which continues providing the panels power. 

Battery safety

If the battery was the source of the fire, continual water flow to the extinguished battery is important to keep the battery cool and from the possibility of obtaining a chemical reaction causing a thermal runaway. Should a thermal runaway occur, the temperature inside the battery will reach the point that causes a chemical reaction inside the battery. This reaction produces more heat and drives the temperature of the battery higher, causing further chemical reactions and more heat. In thermal runaway, the battery cell temperature will rise in milliseconds and release suddenly. The chain reaction will reach temperatures of around 752 degrees Fahrenheit and produce gassing of the battery along with fire. 

Burns tests have shown that lithium-ion batteries can produce these chemical reactions 72 hours after extinguishment. 

 As technology changes, firefighters need to be educated and trained on all of the new advancements in the market today. By doing so, firefighters can continue to develop a proactive approach to new technology when responding to incidents. Solar panels may not be completely new to us but the growth of them in residential and commercial structures has rapidly increased over the years. Today, it is nearly impossible to not catch a glimpse of solar panels on almost every street across the country. Stay diligent to the advancements in the world and continue to keep training and getting after it.

 Until next time; work hard, stay safe & live inspired.

 

The Engine Company Doorman

As we know each position on the engine company is an integral role to the success or failure of the job at hand. Each role is unique and plays an important part in the grand scheme. Like chess each firefighter is just as important as the other and how they're utilized is most important. In this case, it's the Door Man. A role that isn't spoken about much and like many departments today, is often times combined with the roles of back-up firefighter due to staffing limitations yet the responsibilities are crucial and play large parts during fires.
Here are some quick tips for the door man.

1. Back-up the hydrant firefighter. Ensure the cross-lay is emptied from the bed or assist with the static lay connection.
2. Know your hose estimates. Should the static lay be used, estimate the amount needed before connecting to the engine (better to go more than not enough)
3. If there is a back-up firefighter, assist in flaking out the line from the front to the back-up firefighter.
4. Prevent kinks in line. Choke doors as the line goes through.
5. Eyes on the structure. Monitor fire conditions at the doorway(s) and/or stairwell(s) and report any deteriorating conditions.
6. Next man up. Should the nozzle firefighter need to be relived, it's your job to step up.

There it is, quick tips for an often overlooked position on the fire ground however a role that plays dividends to the success of the fire suppression team.

Until next time; work hard, stay say & live inspired. 

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach. He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

The Back Up Firefighter

As a firefighter riding in the engine we all want to be on the nozzle, fighting the fire head on, producing a solid fire attack to the fire and getting cheers from our fellow firefighters for a quick solid knock. However, not everyone can always be the nozzle man and get to be face to face with the fire. Sometimes we need to be the backup or the setup man if you will. It's not pretty or glorified but in this line of business someone has to do it and at one point in time many of us get that assignment. The assignments may be cumbersome but a solid, ready to fight backup firefighter is critical to a successful and aggressive interior fire attack.  

As the old saying goes, "the fire goes as the fire line goes" and without an experienced backup firefighter, the advancement, fire suppression and a long day at the office will prevail; not to mention a not too happy nozzle man. 

Here's a few tips every backup firefighter on the line should consider.

   1. Ensure there are no kinks in the line, especially the first 50 feet behind the nozzle. Kinks will be detrimental to a sufficient fire flow and delay hose advancement.
2. Hit the hydrant and establish a water supply to the engine. If there is a short crew, this may be the job of the backup firefighter. Ensure your hydrant skills are efficient and ready to go. Timing is everything.
3. Force the door. If the engine is first on scene, ensure the line is stretched and be prepared to possibly force the door if needed.
4. Search off the line. Perform a primary search if no truck company is in place yet. 
5. If needed, be the second or third set of eyes and ears for the nozzle man. Watch the fire's behavior and carefully monitor conditions in the room and update the nozzle man and officer if there's a sense conditions are deteriorating and a flashover and/or collapse is imminent.

If you're assigned as the backup firefighter get ready before the call comes in (physically/mentally)and ensure all PPE and equipment is ready to go. A successful fire attack is counting on it so get ready and stay ready.

Until next time; work hard, stay safe & live inspired.

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.





Re-Present Yourself to Represent Your Department

From the time we enter the academy to the time we are sworn in as firefighters, we are training to become a better version of ourselves. Even after we graduate and begin our time as a firefighter we are still training each and every day to improve ourselves to become a better version of ourselves but what about the department and community we serve? They say the name on the helmet represents the department and the name on the jacket represents who raised you. Well, what if the name on the helmet and the name on the jacket are not only being represented by you but your “re-presenting” those names through you? 

Think about that for a minute. The 2 names on your uniform are being “re-presenting” through you. The town, the communities and other agencies know the department on the helmet and may quiet possibly know the name on the jacket but it’s how the names are carried and “re-presented” that makes the difference. It’s easy to put the uniform on and go to work but it’s another thing to put the uniform on and go to work with humility, honor and respect. Ask yourself these questions when you’re “re-presenting” the names because this is how you are “re-presenting” your department and your name to others.

1. Am I respectful to my boss and my crew?

2. Am I humble?

3. Do I respect the job?

4. How do I want these names to be “re-presented” to my fellow firefighters and the community?

5. Am I training hard each and every day to improve myself mentality and physically?

6. Would I be able to lead myself?

Being a firefighter and wearing the uniform isn’t a right, it’s a privilege. A privilege many people wish they had and a privilege that can be taken away at any moment. Be conscious of how you act and speak when wearing any part of that uniform on and off duty, it’s showing how you present yourself and also how you are “re-presenting” the names on that uniform. So do a service to your department, the community you sworn to protect, your fellow firefighters who ride alongside you, your family and most importantly yourself and “re-present” them the way you would want someone to “re-present” you. 

Until next time; work hard, stay safe & live inspired.

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

 

Blank Slate

This past year my wife and I were blessed to welcome the birth of our first child. For those who are parents know the thoughts that go through your mind; joy, excitement, nervousness, and worry just to name a few. The last 7 months have been the most amazing and important yet difficult time we’ve ever experienced.

Each day we watch our son grow, learn and take on life. He learns a little more and more about himself and us each day and us the same about him. The one thing I’ve noticed as he discovers life and becomes his own little person is his impressionable innocence. Everything he’s exposed to and everything he’s taught is absorbed like a sponge.

The same is true for those entering the fire service. New recruits come in as an empty slate who, for the most part don't know anyone or how anything works and will absorb everything they hear, see and read like a sponge. In order to keep the fire service family and brotherhood alive, it is upon us, the current generation to do our best to not allow any negative emotions or feelings towards a fellow firefighter and departmental policies be absorbed by the newer generations coming in. The best thing we could do is to look at the things we don't agree with and turn it into a positive remembering why we signed up for this job. Just like babies, new recruits are excited and have an eagerness to learn, grow and a hunger to prove themselves worthy of this job. So let's embrace the newer generations entering the fire service and show them that although there is downsides to what we do, we can always walk in with a smile on our face,  have an eagerness to learn and a willingness to always pay it forward with the hopes of developing the generations to come.

Until next time; work hard, stay safe & live inspired

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

The Dance of Life

I'm sitting in my room, studying with an intensity I didn't know I had. It's the mid 1980's and I am in middle school. My mom and I had just moved from Philadelphia, PA to Augusta, GA for her first military assignment. It might as well be a different world. There aren’t any Philly cheesesteaks and sports teams that I’m used to seeing. Yet, in this very different place, there is one thing I feel connected to; the very thing I am so intently studying: Breakdancing.

Middle school is an age where I wanted to fit in and be cool. Being prolific in breakdancing isa ticket to coolness. I carefully read, and reread my beloved practice poster (yes, there is a practice poster for breakdancing). I watch and study MTV like a must-see webinar. And the movies! Oh, I watch every single one the day it is released. Now, I’m not really all that good. Dreamsof being a dancer on a rap video are just dreams. But I can spin around on my head and not get sent to the hospital. I work at honing these skills leading up to the next military assignmentthat my mom and I take to Belgium, then Germany. During my high school years, I find to secure the social life I want, I amgoing to need to learn different dances for different occasions. Sure, breakdancing is a great fit for house parties, but what about the Semi-formal winter dance or the Formal Prom. If I amgoing to get dates and not look like a fool, I am going to need to dabble in the right kind of dancing to move my social life along.

Advancing your career with training and education is a lot like learning the right dance. All of the dances are great, but serve a different purpose.

• Dances at the house party is down to earth, wild, sometimes crazy or zany. In your career, this equates to training in the fire service. The drills for new people. Improving the skills of tenured people. Working with other stations and units. There is a general way it should be done, but there is room for creativity.

• Semi-formal dances have a bit more structure. These are your conferences, conventions, 1-3-day trainings. Going to regional schools. Going to FDIC and FRI. They are home grown classes that may have originated at the fire station, but are now on a bigger stage.

• Formal danceshave set expectations for how the event is happening. Dress like this. Move this way. These include official college certifications and formal classes such as Fire Officer I. They take more time and have a set structure. That structure allows for your education to be comparable to others across the world. It helps to measure your investment. It helps to increase your creditability.

Just like my dance life, you will do the most good for yourself by attending all the dances. Over reliance on station training may mean not keeping up with best practices. Over reliance on college and other formal training classes will lead to understanding theory, and not practical application. You are advancing your fire service life; your fire service career. Be sure to take part in training and education in all three parts to be ready for the big dances that are coming. And you won’t need to spin on your head, either!

Ordinary People Have Extraordinary Impact.

About the Author

 NICK BASKERVILLE Nick has had the honor of serving in the United States Air Force for 10 years, followed by 4 years in the United States Air Force Reserves. He attained the rank of Technical Sergeant (E-6). Nick also has 18 years of fire service time, with 15 years of that being in a career department in Northern Virginia. Nick has had the opportunity to hold positions in the Company Officer's section of the Virginia Fire Chief's Association (VFCA), The Virginia Fire Officer's Academy (VFOA) staff, and as one of the IABPFF representatives to the Fire Service Occupational Cancer Alliance. Nick is one of the many trainers for Firefighter Cancer Support Network (FCSN) to offer awareness and prevention training about cancer in the fire service. Nick has the honor of being one of the many contributors for The Firehouse Tribune.

What Are You Telling People?

I say “Good afternoon!How are you doing?” I am stopping to getodds and ends at a supermarket. It is atypical day during the summer here in Maryland;so being inside provides a bit of relief from the heat and humidity. The cashier is who I give this standard greeting. He is tall, lanky, and young. My guess is that this is probably his Summer job. Admittedly, I ask the question about his day out of rote practice. I just heard the conversationbetween the cashier and the person before me. I already know his answer. His response?“Oh, I can't complain.” That’s not the answer he gave the other guy.

In speaking with the person just before me, this is the response I hear him say: “Man it’s hot in here. It feels good at first, but then, it’s hot again.” Now, this is a supermarket, not a court of law. I will not prosecute him for telling me one thingand another person something else. And given that he and the other person are wearing the same uniform shirt, it makes sense. He is more comfortable with a known, coworker than anunknown, customer. We all have things that bother us. We are just not up front about telling everyone about them. And that’s fine, until you aren’t fine.

Everyone has problems.Whether or not someone will talk about them is another story. Over the last few months,firefighters in nearby jurisdictions have taken their own lives.An article from CNN article last year* states “Last year (in 2017), 103 firefighters and 140 police officers committed suicide, whereas 93 firefighters and 129 officers died in the line of duty, which includes everything from being fatally shot, stabbed, drowning or dying in a car accident while on the job.” In a discussion I had shortly after that, a question was posed to me; if I had a problem, who would I tell? Who would I tell what I felt, versus what the pre-canned answer of “Oh, I can’t complain.”

There are many people better qualified than I to speak on mental health. What I give you then, is not vast knowledge, but perspective. One that focuses on just on aspect of the problem of mental health in the fire service. Many people wouldn’t know who to tell their problems to if their life depended on it. If you had a problem, who would you tell?Not just any problem, but the kind of problem that would make you question being alive. How much trust you have in another person is proportional with how much would you revel to him or her. Who do you trust enough to tell that kind of problem?

I don’t feel like fire service culture makes it easy to talk about weakness, mistakes, and problems people tend to face. In order to have a conversation on that level, there has to be a sense of closeness between 2 people. A sense of trust.Listening to the comments of the young cashier and the guy he was talking to, they are obviously closer to each other than to me. They know each other. They have history. I'm just some dude picking up some odds and ends. No need to trust me with a problem statement.

As leaders, I ask we all take a look at what we are doing to make it easy for people to talk about problems. To find the common places and build bridges of trust and safety. Part of leadership is figuring out what that is for each individual. That's a pretty tall order. I've had a fewsuccesses and many more failures throughout my entire career.I don't know that I have a set answer. I will tell you what life has taught me so far. Keep saying “Good morning! How are you doing?” If I go back to that same store on a regular basis and interact that same cashier, eventually, we will get to know each other better. Eventually, we will talk about more things. Eventually, he’ll let me know when the heat is getting to him. Eventually, he’ll trust me enough to tell me what he really feels. Relationships are a lot like planting fruit trees. It takes a while to nurture the progress, but in the end, the fruit that is produced is worth it. As a leader, make trust your everyday order of business. Make trust ordinary, and you will see extraordinary impact.   

*From <https://www.usatoday.com/story/news/2018/04/11/officers-firefighters-suicides-study/503735002/>

 About the Author

 NICK BASKERVILLE Nick has had the honor of serving in the United States Air Force for 10 years, followed by 4 years in the United States Air Force Reserves. He attained the rank of Technical Sergeant (E-6). Nick also has 18 years of fire service time, with 15 years of that being in a career department in Northern Virginia. Nick has had the opportunity to hold positions in the Company Officer's section of the Virginia Fire Chief's Association (VFCA), The Virginia Fire Officer's Academy (VFOA) staff, and as one of the IABPFF representatives to the Fire Service Occupational Cancer Alliance. Nick is one of the many trainers for Firefighter Cancer Support Network (FCSN) to offer awareness and prevention training about cancer in the fire service. Nick has the honor of being one of the many contributors for The Firehouse Tribune.