It's just another day at work. More things to do than time in the day. I'm at the fire station, making my way up the stairs to fit in what I can. Up the stairs, I make my way down the walk way and take the second left. I open the office door just to drop off my coffee cup. Training is about to happen and I don’t want to be late. I don’t turn on the light, at first. But what is that sound? It reminds me of running water? That doesn’t make sense. There is no water in the office.
I turn on the light and oh my, what a sight!One of the ceiling tiles looks more like a cloud instead of a part of the ceiling. It was full of water and beginning to rain down on the entire office. The air condition system is located in the ceiling, just above the office. I have heard stories of how it leaked before. I now have my own story.
As a new officer, I'm still working through the gut reaction to be in the thick of the problem. To get directly involved on fixing the problem hands-on. On this day, however, I activate a skill that have cultivated for years.A skill perfect for this situation. That skill?Ignorance.I understand what to do with a busted hose line. I understand what to do for a spill for muriatic acid. I know nothing about what to do for a leaky ceiling. I knew enough to know, however, that there was a problem. Even officers know water is not supposed to come from the ceiling. Sizing up the situation, I knew I need more resources. Downstairsare 2-3 firefighters who would know exactly what to do. I went downstairs and hustled back with a strike team of people to handle with the problem.
What did I do? I took two steps back and supported the plumbing strike team while they worked. I handed them a wrench when asked. I held the ladder when needed. I called the maintenance person for the long-term fix. As things are windingdown, the Battalion Chief stopped by. Chief’s seem to either have a 6th sense or hidden camera that tell them when to stop by the station."Where's the guy in charge?"All fingers point to me in the corner coordinating with the HAVAC vendor on when they can fix the problem.
Sometimes being in charge means letting the right people use their skill. Especially when you don't have that skill. I have learned something long ago that I have just managed to put into words. I don't have to be the smartest person in the room in order to lead the room. Let the ordinary people have the extraordinary impact.
About the Author
NICK BASKERVILLE has had the honor of serving in the United States Air Force for 10 years, followed by 4 years in the United States Air Force Reserves. He attained the rank of Technical Sergeant (E-6). Nick also has 16 years of fire service time, with 13 years of that being in a career department in Northern Virginia. Nick has had the opportunity to hold positions in the Company Officer's section of the Virginia Fire Chief's Association (VFCA), The Virginia Fire Officer's Academy (VFOA) staff, and in the International Association of Black Professional Fire Fighters (IABPFF) as a chapter president, a Health and Wellness committee member, and one of the IABPFF representatives to the Fire Service Occupational Cancer Alliance.